GDPR

Who we are

Data Controller: STEPCOOL
Address: 241 Bittersweet Way, Lexington, KY 40515, USA
Email: contact@stepcool.shop

Information we collect

• Contact details (name, address, email, phone)
• Order and payment information (handled securely via payment processors)
• Correspondence you send us
• Site usage data via cookies

Why we process data

We process personal data to:
• Fulfil and deliver your orders
• Communicate with you about your purchase
• Improve our website and services
• Send marketing messages when you’ve agreed

Sharing data

We share data only with service providers essential to our operations, such as couriers and payment partners, under strict processing agreements.

Where data may go

Some processing may occur outside your country, with safeguards in place to protect your information.

How long we keep it

We retain personal data only for as long as needed to meet the purpose for which it was collected, unless law requires otherwise.

Cookies

Our website uses cookies for essential functions and analytics. You can manage or disable them in your browser settings.

Your rights

You can request access, correction, deletion, or restriction of your personal data. You can also object to processing or withdraw consent at any time.

Contact us at contact@stepcool.shop for any GDPR-related requests.